Data Deletion Request

1. How to Delete Your Data

If you wish to permanently delete your WordChain account and all associated gameplay data, you can do so easily using one of the methods described below.

2. Method 1: In-App Deletion (Recommended)

The fastest and most secure way to remove your data is directly within the WordChain app. This process is fully automated:

• Open the WordChain app on your device.
• Navigate to the Settings menu (usually represented by a gear icon).
• Scroll to the bottom and tap on Delete Account / Data.
• Confirm your choice. All your gameplay progress and cloud saves will be removed immediately.

3. Method 2: Web Deletion Request

If you have already uninstalled the app and can no longer access the in-app deletion feature, you can submit a manual deletion request to our support team:

• Send an email to bata@bataflow.app with the subject line "Data Deletion Request".
• Include your associated email address or Player ID (if you know it) so we can locate your data.
• We will process your request and permanently delete your information within 7 business days.

4. Data Retention (How long we keep your data)

We retain your account information, gameplay progress, and analytics for as long as your account is active and you continue to use WordChain. If you choose to delete your account, or if your data is no longer needed to provide our services, it will be permanently erased from our active servers.

5. What Information is Deleted?

Upon a successful deletion request, we will erase:

• Your gameplay progress, unlocked levels, and in-game balances stored on our servers.
• Your device and usage analytics linked to your profile.
• Your account credentials and identifying profile information.